US Warranty Information

Hoodriderz is an authorized Ninebot retailer based in the USA.

Ninebot purchased Segway Inc in April 2015 and now owns all of the original patents Segway invented for self balancing technology (i.e. they are taking this very seriously unlike a lot of "hoverboard" manufacturers) 

As an authorized retailer we are able provide USA based Warranty and repair services through Ninebot to ensure speedy and cost effective turn-around.

Ninebot E (Elite), Ninebot C (Comfort), Mini & miniPro Warranty

Manufacturer Guarantees:

  • The Ninebot mainframe, the operation bar, the gearbox and the aforementioned parts if purchased separately, against defects in materials and workmanship for a special promotional period of two years.
  • The battery pack, on-board charger, the remote key(s) and the aforementioned parts if purchased separately, against defects in materials and workmanship for a period of 180 days.
  • The rim & tire, fender, all external resin or rubber parts, foot mats, other accessories and the aforementioned parts if purchased separately, against defects in materials and workmanship for a period of 90 days.

Should you have problem with your Ninebot, there is no need to return your Ninebot to China if you purchased it from Hoodriderz. Any Ninebot purchased from Hoodriderz will be repaired in the US.  There is no need to return your Ninebot to China, we stock all Ninebot parts and have trained repair technicians on hand for quick warranty repair turn-around.

Ninebot One C, C+, E, E+, P Warranty

  • The  product is warrantied against manufactures defects for a period of one (1) year after purchase, with the exception of the battery, tire, and tire tube.
  • The battery is warrantied against manufactures defects for a period of 180 days after purchase.  The tire and tire tube are warrantied against manufactures defects for a period of 90 days after purchase.
  • The warranty period will be reset if the product is replaced due to manufacturers defect.